Software as a Service(SaaS)
SilentDispatch utilizes the SaaS (Software as a Service) model where the software and associated data are hosted on our servers (i.e. the CLOUD). The system is designed to be mission critical, meaning there will never be any gaps in service as long as there is a viable Internet connection. It is also built for the Enterprise, with many customizable facets including screen customization, and staff and driver access rights that can be managed by the administrator.
In order to maintain peak performance levels particularly when scaling to larger operations the SilentDispatch driver and staff applications are "native" rather than "browser" based. The distinction is important for any operation that wants to avoid latency issues that are inherent to applications that require a browser (i.e. Internet Explorer, Chrome ) to run.
For larger operations Level 4 security dedicated servers are available to ensure security, sustained performance, and data integrity.